TerraConnect
Privacy Policy
TerraConnect is an app for couples and families: daily check-ins, shared questions, guided journeys, family tools, a private chat and optional AI couples sessions. This policy explains what we collect, why, who processes it and the choices you have. It applies to the TerraConnect apps and the website terraconnect-app.web.app.
Who we are
TerraConnect is operated by TerraConnect People (“we”, “us”). Contact: terraconnectpeople@gmail.com. We are the controller of the personal data described here.
What we collect
- Account: email address, the name you choose, and a profile photo if you add one.
- Relationship content: daily check-ins (mood, energy, what would help), answers to daily questions, gestures, State of Us notes, journey reflections, personality-test results, calendar entries, expenses and other content you create.
- Messages and media: chat messages, photos, videos and voice notes. Messages and shared media are end-to-end encrypted; only you and your connected partner can read them.
- Children (only if you add them): a first name or nickname, a birth or due date and an optional emoji — no photos, surnames or school — plus your Parenting Compass answers, Family Agreement and Same Page notes. Children never have accounts and do not use the app.
- Health (only if you use cycle tracking): cycle dates and phases. If you create cycle illustrations, the photos you choose are sent to fal.ai only to generate those images.
- Location (only with your permission): used to show local weather and, during a drive, to share your route and live position with your partner and the co-pilots you invite. Place searches are sent to OpenStreetMap-based services.
- Couplet sessions (only if you start one): your voices are transcribed by Google Cloud Speech-to-Text, the conversation is processed by Anthropic’s Claude to guide the session, and replies are spoken with Google Cloud Text-to-Speech. Session summaries are kept so later sessions can build on earlier ones.
- Purchases: your subscription status and purchase records. Payments are handled by Google Play; we never receive card details.
- Device and usage: device model, OS and app version, pseudonymous app-instance identifiers, crash reports, performance data, a notification token and aggregated usage analytics. We do not collect the advertising ID.
- Support and reports: what you send us when you contact us, and anything made by the AI (a Couplet reply or summary, gift ideas, a cycle illustration) that you report in the app — what you saw, the reason you chose and the app’s language. Reports come to us only, never to your partner, and help us make the AI safer.
Why we use it (and legal basis)
- To provide the app and its partner features — contract.
- Cycle/health data and Couplet voice processing — your explicit consent, which you give by turning the feature on and can withdraw at any time by turning it off or deleting the data.
- Notifications about partner activity and your account — contract.
- Subscriptions and purchases — contract and legal obligation (tax records).
- Security, abuse prevention, diagnostics and product improvement — our legitimate interests.
Who can see your data
- Your connected partner sees what is shared between you: check-ins, answers (once you have both answered), journey reflections, test results, family information, messages and media.
- Co-pilots you invite to a drive see your route, live position and the messages you send in that drive.
- Service providers that process data for us: Google (Firebase and Google Cloud: authentication, database, storage, notifications, analytics, crash reports, speech), Anthropic (Couplet and birthday gift ideas), fal.ai (cycle illustrations), RevenueCat (subscriptions), ZeptoMail by Zoho (invitation and account emails), MET Norway (weather), and OpenStreetMap-based services — Nominatim, Photon, Overpass, openrouteservice (places and routes).
We do not sell your personal data, and we do not share it for targeted advertising or cross-app tracking. The app shows no ads.
International transfers
Our database is hosted in the EU (Belgium). Some providers process data outside the EU (for example in the United States); those transfers rely on the providers’ Standard Contractual Clauses or equivalent safeguards.
How long we keep it
We keep your data while your account exists. When you delete your account, your account, relationship content, children profiles, messages, media, cycle data, uploaded files and your reports of AI content are deleted; backups expire within 30 days. Purchase records may be kept as long as tax law requires. See how to delete your account.
Your rights
You can access, correct, export or delete your data, object to or restrict processing, and withdraw consent at any time. Most of this you can do in the app (Settings); for anything else email terraconnectpeople@gmail.com. You can also complain to your data-protection authority (in Romania, ANSPDCP).
Children
TerraConnect is for adults (18+). Children can appear only as profiles created by their parents, with the minimal information listed above, and never use the app themselves.
Security
Data is encrypted in transit; chat messages and media are end-to-end encrypted; access to couple data is limited to the two partners by server-side rules.
Changes
We will update this page when our practices change and, for significant changes, tell you in the app.